Record-breaking heat continues to impact our region, and temperatures are reaching levels not seen in decades. According to recent reports from the National Centers for Environmental Information, this past July marked the warmest month on record for the contiguous United States.

The sustained heat has also pushed electricity demand to new highs for our customers this July, where we saw the highest electricity usage ever for the summer season, reaching close to 24 gigawatts across our four-state service area — reflecting how widespread and persistent extreme hot weather has likely kept people indoors more than usual, increasing electricity usage in the home.

Heat advisories are currently in effect across our service area through this week and are expected to reach triple-digit temperatures. To help keep our customers safe and comfortable, Entergy has temporarily suspended disconnects and continues to monitor National Weather Service heat advisories. We encourage customers to continue making payments as scheduled or contact us to discuss payment arrangement options during this time.

Staying safe in extreme heat

Whether you are working outside, taking care of yard chores or simply spending time outdoors, heat safety is essential.

• Drink water frequently and stay hydrated.
• Take regular breaks in shaded or air‑conditioned areas.
• Schedule outdoor activities during morning or evening hours.
• Watch for signs of heat exhaustion, such as fatigue, dizziness, headache, nausea, or heavy sweating.
• Heat stroke is a medical emergency. Symptoms include confusion, fainting, seizures, or hot, dry skin. Move the person to a cool place and seek immediate medical help.

Simple ways to save energy

Cooling your home can account for a significant portion of your electric bill during the summer. A few low- or no-cost changes can help:

• Set your thermostat to the highest temperature that’s comfortable.
• Change or clean your air-conditioning filter regularly.
• Use ceiling or portable fans to circulate cool air, and turn fans off when rooms are unoccupied.
• Close blinds, shades and curtains during the hottest parts of the day.
• Seal gaps around doors, windows and ductwork to keep cool air inside.
• Use the myAdvisor tools through your myEntergy account to monitor your energy use and identify opportunities to save.

Manage energy usage, save on bills

You can set electric‑usage alerts and track your daily energy use with bill management tools like myAdvisor, available through your myEntergy account. Keeping an eye on your usage over time can help you budget more confidently by spotting patterns that may lead to higher bills. With the myAdvisor dashboard, you can easily view your usage and cost details, bill history, projections, analyzer tools and more. If you’re using the Entergy mobile app, tap the “usage” tab to access this information.

We have more tools and resources to help you save money. Visit our Bill Toolkit to find flexible payment options designed to make it easy for you to choose when, where and how you receive your bills.

• Pick-A-Date gives you the flexibility to choose the payment date that works best for your schedule.
• Level Billing helps you avoid seasonal ups and downs by giving you a more predictable bill each month.
• PaperFREE lets you receive your bill by email as soon as it’s ready and gives you instant access to two years of billing history.
• AutoPay saves you time and helps you avoid late fees by automatically deducting your payment from your bank account each month.

If you need more ways to manage your bill, we’re here to help. You can check our mobile app or myEntergy to see if you automatically qualify for deferred payment arrangements or payment extensions.

Find assistance

We know extreme temperatures often result in higher-than-usual energy use. To help manage bills during this period, we offer several bill payment options for customers who need support, including setting up a deferred payment or extension. Bill assistance is also available to qualified customers through Entergy’s The Power to Care program, and we partner with Single Stop – where Entergy customers can quickly and confidentially check eligibility for federal, state and local benefits.