Entergy Mississippi is closely monitoring Hurricane Isaias, which is forecast to make landfall near the Alabama/Florida border Friday evening. Our crews are preparing for severe weather the storm could bring to the eastern portion of our service territory within the next several days. Should the storm impact our service areas, Entergy crews are ready to respond quickly and safely once conditions allow.

Gusty winds and downpours are possible as the system moves through Mississippi, with greater impacts expected east of I-55. The storm may cause power outages, especially in areas where vegetation remains compromised insect infestations following the 2023 drought. Entergy Mississippi urges customers to take the time now to get personal storm plans in place and make a kit with basic emergency supplies, including any medical needs that require electricity.

Learn more about how to make an emergency kit, get important severe weather safety tips and prepare for medical needs on the company’s Storm Center website.

Stay informed

Staying informed before, during and after a tropical system strikes is just as important as making personal storm plans. Here’s how you can stay up to date on our preparations and restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’s View Outage Map. Maps show where outages are located and give information about restoration progress.
• Follow Entergy Louisiana on Facebook and X and Entergy New Orleans on Facebook and X. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• Visit the company’s Storm Center The site has storm safety, preparation and restoration information that is updated throughout the day.
• Download the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Information is also available in Spanish and Vietnamese.

Customers should report a power outage.

• Mobile app:
  • You may download our free app for iPhone or Android and use it to report an outage or check if power is restored on your street.
  • To download the free app, access your app store or visit: Entergy.com/App.
• Text us:
  • Sign up to receive our notifications and enable two-way texting.
  • Once registered (as outlined above), text OUT to 36778 to report an outage.
• myEntergy:
  • Report an outage on our website by visiting myEntergy.com.
  • Log into your online account or submit as a guest.
• Call us:
  • Customers may experience delays when calling our call centers when severe weather strikes.
  • We encourage customers to use our quick and easy digital options available to report an outage, but they may call us at 1-800-9OUTAGE (1-800-968-8243).

The most dangerous part of a storm is often just after it has passed.

Hazards are all around us following severe weather – from downed electric lines and equipment, personal

generator risks or flooding dangers. Customers should stay aware, stay safe.

• Downed lines: Stay away from downed power lines and areas of debris. Energized lines may not be visible among the rubble. Report downed lines immediately by calling 1-800-9OUTAGE (1-800-968-8243) and call your local police station or fire department.
• Generator: Personal generators are very useful following a disaster, but they also can be hazardous. The primary hazards to avoid when using a generator are carbon monoxide poisoning from toxic engine exhaust, electric shock or electrocution and fire.
• Flooding: Water and electricity can be a fatal combination. Don’t walk in flooded areas or standing water. Remember that wet tree limbs can conduct electricity.
• Returning home: Return home only when authorities advise it and you know it’s safe. Drive only on roadways and bridges that are passable, and if a power line falls on your vehicle while driving, continue to drive away from the line. At home, don’t step in water to get to the fuse box or circuit breaker.
• Extreme heat: Stay safe in extreme heat and know the signs of heat illness. If you’re without power, stay cool and drink plenty of fluids.