NEW ORLEANS – Entergy New Orleans is committed to maintaining a safe and reliable energy grid for our customers. As part of that commitment, we recently conducted a walkdowns in the Hollygrove area in District A and the Pontchartrain Park neighborhood in District D to inspect utility poles and assess ongoing infrastructure needs.
Representatives from Energy Smart joined us for the walkthrough, sharing energy efficiency tools and tips with residents to help improve home energy use and support a more sustainable community.
Energy Smart is the comprehensive energy efficiency program developed by the New Orleans City Council and administered by Entergy New Orleans. The program provides financial incentives for making energy efficiency upgrades that decrease unnecessary usage and help businesses save money. We also extend our gratitude to Councilman Eugene Green for participating in District D walkdown.
From left: District D Councilmember Eugene Green (center) with Entergy and Energy Smart staff; Entergy New Orleans and Energy Smart staff
During the inspection, line workers identified issues affecting the reliability of electric service and performed minor repairs on-site. Some of the repairs completed included:
- Fixing broken secondary arms
- Cutting vegetation around power lines
- Raising crossing wires resting on a communication line
“Our walkdowns are a vital part of our commitment to reliability,” said Nyka Scott, vice president of customer service and economic development at Entergy New Orleans. “By proactively inspecting our infrastructure, we are able to identify and address potential issues early — helping to strengthen the resilience and safety of our system, which is especially critical during hurricane season.”
Entergy New Orleans will continue conducting walkdowns in each district to assess and improve our infrastructure. We appreciate Energy Smart’s collaboration and look forward to continuing our shared efforts to keep New Orleans sustainable, powered, and prepared.
We encourage residents to play a part in this effort by reporting leaning poles or hanging wires to 1-800-9OUTAGE (1-800-968-8243), through the Entergy mobile app or myEntergy website.
