We’re making it even easier for you to get the help you need, right from your phone. A new virtual assistant is now available on the Entergy mobile app – designed to give you quick, convenient support for common requests like updating account details, reporting outages and more.

Getting started is simple: Just log in to the Entergy mobile app and tap the red icon in the bottom-right corner of your screen. You’ll be greeted by our virtual assistant, ready to help.

You can choose from four main options or simply type a question — like “Can you provide me energy efficiency tips?” — and the virtual assistant will respond instantly. When helpful, it will also guide you to the right page for more detailed information or resources.

At Entergy, we’re always improving our digital tools to make managing your account faster and simpler. The new virtual assistant is another step toward ensuring you can connect with us anytime, anywhere, with ease and confidence.

Try it today by opening the Entergy mobile app.