As we continue working to restore power following the recent winter storm, we want our customers — especially those with special needs or medical requirements — to know your safety and comfort are important to us. Restoration may take additional time due to hazardous conditions and accessibility challenges, but our crews are working as safely and quickly as possible to bring power back to your homes.

If you rely on medical equipment or have other special needs, please plan for alternative accommodations in case of an extended outage. While we are working as quickly as we can to restore power we encourage you to take proactive steps to stay safe until restoration is complete.

Warming centers available

To help customers stay warm and safe, Entergy Louisiana. is coordinating with local and state officials to support warming centers across impacted areas. If you plan to visit a warming center, please call 211 ahead of time to confirm availability.

North Louisiana warming centers
Site Location	Address
Liller Marbles Community Center	2950 Renwick St., Monroe, LA 71201
West Monroe Recreation Center	1802 North 7th St., West Monroe, LA 71291
Ruston Civic Center	401 North Trenton St., Ruston, LA 71270
Rayville Civic Center	827 N Louisa St., Rayville, LA 71269
Jack Hammons Community Center	810 Adams St., Winnsboro, LA 71295
The Dotson Park Center	200 Dotson St., Bastrop, LA 71220
Farmerville Recreation Center	116 Cox Ferry Rd., Farmerville, LA 71241
Jackson Parish Community Center	160 Industrial Dr., Jonesboro, LA 71251
Grove Street Recreation	800 N Grove St., Winnfield, LA 71483
Tallulah Community Center	800 N Beech St., Tallulah, LA 71282
Sicily Island Town Hall	102 Newman St., Sicily Island, LA 71368
National Guard Armory	610 Dorothy St., Jonesville, LA 71343
Salvation Army	200 E Stoner, Shreveport, LA 71101
Highland Center	520 Olive St., Shreveport, LA 71104
Rescue Mission	901 McNeil St., Shreveport, LA 71101
Hope Connections	2350 Levy St., Shreveport, LA 71103
Holy Mission Church of God in Christ	1054 Texas St., Shreveport, LA 71101
Hope House	762 Austen Pl., Shreveport, LA 71101
Marksville Fire Department	512 N Main St., Marksville, LA 71351

Check on your neighbors

We encourage everyone to check in on neighbors, especially those who may have special needs or rely on medical equipment. A simple call or visit can make a big difference during these challenging conditions.

Safety reminders

• Stay away from downed power lines — they can be deadly.
• Report downed lines or damaged equipment by calling 1-800-9OUTAGE.
• Never attempt to remove debris near power lines.
• Avoid unnecessary travel to allow crews safe access.
• Never use a generator indoors — carbon monoxide can be deadly.

For customers using generators

• Keep generators dry and operate them on a dry surface under an open canopy.
• Plug appliances directly into the generator or use a heavy-duty outdoor-rated extension cord.
• Never ‘backfeed’ by plugging a generator into a wall outlet.
• Store fuel safely outside living areas and away from ignition sources.