Tag Archive for: Coronavirus

Entergy Mississippi Offers More Payment Options for Customers
While the state continues to grapple with the health and economic impacts from COVID-19, Entergy Mississippi has implemented an enhanced customer assistance plan.

Entergy Mississippi Completes Restoration Efforts
Entergy Mississippi crews have restored power to all customers affected by severe storms that caused 10,500 customer outages on Sunday, August 16. All customers who can safely accept electrical service have been restored. If you are still without power, check for damage to the electrical equipment attached to your home or business. If your electric meter or the wiring is damaged, contact an electrician to make repairs. If your electric equipment appears undamaged, call 1-800-9OUTAGE, 1-800-968-8243 to report the outage.

Restoration Efforts Underway in Mississippi Following Sunday Evening Storms
Entergy Mississippi has restored power to more than 8,886 customers after severe thunderstorms with strong winds caused scattered outages in its southern and central service areas on Sunday evening. The storm caused more than 10,500 customer outages at peak. We have brought in additional resources to assist with the restoration effort. All of our crews, contractors and support staff continue to work as quickly and safely as possible to restore power the 1,614 customers remaining without power. We expect to restore most customers who can safely take power by Monday night, though some customers in the Jackson will carry over to Tuesday.

$3.5M in Entergy Grants Power Stronger, Healthier Louisiana Communities
Entergy shareholders and the Entergy Charitable Foundation are helping to power life in Louisiana’s local communities with grants to hundreds of nonprofit groups across the state.

Entergy Arkansas Offers More Payment Options for Customers Affected by Pandemic
Customers will have up to 12 months to make payment on past due bills

August 11 Serves as Reminder to Call Before You Dig
Avoid damaging buried utilities by calling 811.

Weather ‘Extremely Active’ Hurricane Season with Entergy’s Tips
The company is prepared and urges customers to be prepared, too

August 11 Serves as Reminder to ‘Call Before You Dig’
Avoid damaging buried utilities by calling 811 or using the web, app

August 11 Serves as Reminder to Call Before You Dig
Avoid damaging buried utilities by calling 811

Entergy Supports Latest Louisiana Association of United Ways ALICE Report
Do you know a family struggling to make ends meet – despite one or both parents working? Then you know ALICE, which stands for Asset Limited, Income Constrained, Employed.

AN OPEN LETTER TO OUR VALUED CUSTOMERS: WE ARE ALL IN THIS TOGETHER AND WE ARE HERE TO HELP
Dear Entergy Mississippi Customers,

Maintaining a Flexible and Effective Mutual Assistance System (EEI Electric Perspectives)
Mutual assistance, a hallmark of the electric power industry, has characterized successful responses to major incidents and disasters for decades. It draws on voluntary partnerships that allow impacted electric companies to access specialized equipment and skilled workers from unaffected companies to restore power safely and quickly. It is essential to restoration planning and is used regularly by investor-owned electric companies, public power utilities, and electric cooperatives across the nation.

Lunch Bag Project for Kids’ Meals Helps Brighten Lives, Alleviate Hunger
Entergy employees and their families unleashed their inner artists while helping fight childhood hunger during a virtual volunteer project benefiting Kids’ Meals.

Entergy Texas Offers Additional Payment Options for Customers Affected by COVID-19
While the state continues to grapple with the health and economic impacts from COVID-19, Entergy Texas is implementing an Enhanced Customer Assistance Plan that includes offering flexible options to extend time to pay with payment arrangements, and waiving late fees if any.

Entergy New Orleans Launches Free Virtual Home Energy Efficiency Assessment Program
Energy Smart’s virtual Home Energy Assessment provides the same expertise and personal care as an in-home energy efficiency assessment, except an energy specialist will interact with customers by video chat to minimize in-home interactions.
