Entergy New Orleans customers, who are not currently enrolled in a deferred payment arrangement, now can initiate deferred payment arrangements through self-service options.

Entergy Arkansas is proud to be a Champion for ALICE, which are those who are Asset-Limited Income-Constrained Employed – working men and women who have a difficult time making ends meet. ALICE could be our neighbors, friends, family or even co-workers.

Entergy Mississippi commemorates 20 years of its low-income customer initiative

Entergy employees traveled to Washington, D.C., for the National Energy and Utility Assistance Coalition's LIHEAP Action Day Feb. 25-26 to urge Congress to continue funding the Low Income Home Energy Assistance Program.Participating in NEUAC's LIHEAP Action Day is one of the many ways we power life for our customers, including those in need.Twelve Entergy employees, along with local community action and utility partners, attended 26 meetings with Arkansas, Louisiana, Mississippi and Texas congressional members and their staff to deliver the message that LIHEAP is underfunded and serving only a fraction of families in our service territory who qualify for assistance.The team was joined by three LIHEAP recipients from Arkansas, Mississippi and Louisiana who shared their personal stories about their challenges and the lifesaving assistance LIHEAP provided to help them during hard times.Team members urged Congress to help more families by using the latest energy prices and socioeconomic data to help determine where funds are sent. They also asked Congress to grow LIHEAP funding to better support residents of all states. 

James is a Gulf War vet whose injuries only allow him to manage part-time work. Beulah is a senior citizen living alone in a drafty, older home. Heather is a young single mother with two small children and a minimum-wage job.