As Darren Cox held his newborn child in his arms for the first time, he didn’t anticipate that less than a month later, he’d be leaving his home for days on end—working through snow, ice and freezing temperatures to restore power to our customers across our region. For Entergy Mississippi lineworkers like Darren, this is what service looks like when severe weather strikes. 

Have you ever wondered where many of the approximately 2,800 Entergy employees, contractors and support personnel call home during a restoration effort this prolonged?

We know how important electric service is to our customers, especially during the bitter cold brought by the recent winter storm. If you’re without power, we understand how difficult this is, and we’re working as safely and quickly as possible to restore service to everyone who can safely take power. If you do have power, please consider taking steps to reduce electric usage to save money during this period of extreme cold — every little bit helps.