We understand the impact that COVID-19 may have on our communities and are taking steps to support and protect our customers during these challenging and uncertain times.
Help for dealing with the emergency.
For residential and small business customers.
Up to 12 months of rent and/or utility assistance.
State, national and international resources.
COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance
Entergy Arkansas encourages customers to enroll in payment plans before disconnection
Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state.
As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
