We take the health, safety and security of our customers and communities very seriously. One way we do that is by providing safe, reliable and affordable power. Know that we are here for you during this unprecedented time.

We recognize that many people who don’t normally need help are struggling now because of the pandemic. We have compiled resources below that may be helpful to you. Please don’t assume this is a complete list; there may be additional services available in your community.

Watch out for ScamsThere are many helpful resources available, but please remain attentive to information you receive and don’t fall victim to scams. Always go to trusted sources of information such as official websites or social media accounts for federal, state and local government for instructions and information specific to your community.  Entergy Texas never demands immediate payment from customers over the phone.

Utility Bill Payment Assistance

Low Income Home Energy Assistance Program

The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps low-income households meet their home energy costs by making payments on a customer’s behalf directly to energy suppliers. Click here to see if you are eligible for regular or emergency benefits. If you think you are eligible, fill out the LIHEAP application and contact your local assistance agency.

The Power to Care

Low-income seniors and people with disabilities can apply for Entergy bill payment assistance through The Power to Care. Here is a list of agencies that can help you receive assistance from this program.

To speak to someone about your Entergy bill, call 1-800-ENTERGY (1-800-368-3749).

Federal Resources

State of Texas Resources

Local Resources

One of the following nonprofit organizations may be able to help you in the form of food services, bill payment assistance or other services. 

People looking for help may dial 2-1-1 or follow the links below. 

Greater Houston/Brazos Valley Area

Golden Triangle Area

Need small business resources? Visit our Small Business Resource Page