LITTLE ROCK, Ark. – Although the heat of summer can increase electricity use and energy costs, Entergy Arkansas is committed to helping customers stay cool and save money throughout the hotter months with bill management tools and resources. The company’s online Bill Toolkit connects customers to energy efficiency tips and resources, as well as information about bill management and financial assistance options.
“At Entergy Arkansas, we want to help customers stay cool and save money this summer,” said Ventrell Thompson, vice president of customer service. “Whether it’s tracking your energy usage, reducing your energy consumption through our energy efficiency resources or seeking payment assistance options, the Bill Toolkit helps our customers take control of their energy use and costs.”
Tracking energy use through myAdvisor
Customers can set electric usage alerts and monitor how much energy they use each day through bill management tools like myAdvisor which is available through their myEntergy account online. Tracking usage over time can help customers identify trends that contribute to higher usage and budget their monthly expenses. With the myAdvisor dashboard, customers have access to not only usage and cost details, but also bill history and projections, analyzer tools and more. On the Entergy mobile app, this information can be found by clicking the “usage” tab.
Managing bills through payment options
Entergy offers several flexible payment options so customers can choose when, where and how they receive and pay their bills.
- Pick-A-Date allows customers to pay their bills when it works best for them.
- Level Billing allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
- PaperFREE billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
- AutoPay allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deducted from their bank accounts.
Entergy encourages customers who may need additional payment options to reach out because some qualify for deferred payment arrangements or payment extensions. Customers can visit the mobile app or myEntergy to learn more.
Finding financial assistance
Additionally, Entergy partners with local and state organizations to connect qualifying customers with financial assistance, including:
- The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
- Low Income Home Energy Assistance Program or LIHEAP provides financial assistance for energy bills and other energy-related expenses.
- Single Stop makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
Throughout the summer, Entergy Arkansas has held pop-up events focused on helping low-income customers and communities stay cool and manage energy costs. At these events Entergy representatives are available to provide bill payment assistance, personal portable fans, energy efficiency resources and support from local community partners.
For more ways to save energy and money, customers can visit BillToolkit.entergy.com.
About Entergy Arkansas
Entergy Arkansas, LLC provides electricity to approximately 735,000 customers in 63 counties. Entergy Arkansas is a subsidiary of Entergy Corporation. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergyarkansas.com and connect with @EntergyARK on social media.
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Media inquiries:
Matt Ramsey
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501-607-1479
