NEW ORLEANS – Entergy New Orleans and Entergy Louisiana employees and contractors are closely monitoring the progress of the potential tropical system in the Gulf and are preparing for severe weather that could impact South Louisiana.
Entergy’s Louisiana storm team is prepared to work long hours after the storm passes, restoring service to customers as quickly and safely as possible if needed. The company has materials and supplies on hand and is prepared to adjust staffing and resources based upon the forecast and where they are most needed.
With impacts from the storm arriving soon, the company reminds customers that now is the time to finalize personal storm plans and assemble an emergency kit with essential supplies.
Customers should include in their emergency preparedness kits items such as flashlights, a battery-powered radio with fresh batteries, spare batteries, canned food with a can opener, fresh water for several days, and a first-aid kit. For more information on how to make an emergency kit and important severe weather safety tips, visit the Entergy Storm Center.
“As we begin to put our plans into place, we are urging our customers to take the potential of severe weather seriously and stay prepared,” said Shelton Hudson, vice president of reliability for Entergy in Louisiana. “Now is not the time to let your guard down – please take the necessary steps to ensure the safety of your family and your home.”
He added, “Rest assured, our crews and contractors will be ready to respond if needed, working tirelessly to restore power and provide support in the aftermath of any storm.”
Both companies are in the midst of robust resiliency upgrades – Entergy Louisiana is currently executing phase one of its five-year, $1.9 billion grid resilience plan, which includes over 2,100 projects to strengthen nearly 69,000 transmission and distribution structures. Meanwhile, Entergy New Orleans accelerated resilience plan launched phase one in mid-2025, comprising 65 projects to harden more than 3,000 structures and upgrade 63 miles of power lines.
Staying informed
Staying informed before, during and after a tropical system strikes is just as important as making personal storm plans. Here’s how you can stay up to date on our preparations and restoration efforts:
- Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
- Check Entergy’s View Outage maps, which show where outages are located and provides information about restoration progress.
- Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event. Follow Entergy’s Louisiana utilities on Facebook and X:
- Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage or STAT for the status of your power outage. To sign up for text messaging, go to myEntergy.com or by texting REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
- Visit the Entergy Storm Center. The site has storm safety, preparation and restoration information that is updated throughout the day.
- Download the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Information is also available in Spanish and Vietnamese.
The restoration process
Entergy’s Louisiana utilities will begin restoring power to customers as safely and quickly as possible after the storm passes. The restoration process is done in an orderly, deliberate manner.
Right after the storm passes, and when it’s safe to do so, crews assess damage to electric equipment and facilities to determine what corrective actions and repairs are needed. As damage assessments are completed, the company can provide restoration time estimates; however, where possible, restoration happens in parallel. Power is restored faster in areas with less damage, while restoration times in the hardest hit areas depend on the extent of damage to Entergy’s electrical facilities.
Following the storm, check Entergy’s View Outage Map for the latest information about restoration progress.
About Entergy Louisiana
Entergy Louisiana, LLC, provides electric service to more than 1.1 million customers in 58 parishes.
About Entergy New Orleans
Entergy New Orleans, LLC, is an electric service that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers.
Both companies are subsidiaries of Entergy Corporation. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.
Media inquiries:
Brandon Scardigli
[email protected]
Media line: 504-576-4132
Beau Tidwell
[email protected]
Media line: 504-576-4132
