The majority of our customers impacted by the winter weather that brought snow, ice and below freezing temperatures to parts of our service area have been restored. As of 6:15 a.m., approximately 12,530 Entergy customers in the hardest-hit areas of Louisiana and Mississippi are without power. Our crews will continue working to restore service until the last light is on.

We’ve restored power to 68% of customers affected by the winter storm. Crews are concentrating on the hardest-hit areas and continue to face challenging conditions. Our team is working around the clock, and we anticipate all remaining customers who can safely receive power to be restored by the end of the weekend.

We know how important electric service is to our customers, especially during the bitter cold brought by the recent winter storm. If you’re without power, we understand how difficult this is, and we’re working as safely and quickly as possible to restore service to everyone who can safely take power. If you do have power, please consider taking steps to reduce electric usage to save money during this period of extreme cold — every little bit helps.

Our annual $250,000 disaster relief grant enables the American Red Cross to provide essential supplies, food, water and shelter to those affected across our service area in Arkansas, Louisiana, Mississippi and Texas.

Restoration is well underway as Entergy crews continue making progress assessing damage and restoring power to customers left without electricity after severe winter weather — including snow, ice and freezing rain — passed through our service area over the weekend.