Entergy’s workforce has restored power to approximately 86% of customers impacted by last weekend’s winter storm. Crews continue working under challenging conditions, including freezing temperatures, to restore service to remaining affected customers.

Safety is our core value and always comes first. Then, restoring power is the top priority and first order of business. We assemble and organize the workforce needed to restore service safely and quickly to all customers.

The storm disrupted electrical service for approximately 171,200 customers across our service territory. As of 6:30 a.m., approximately 146,420 customers (86%) impacted by this storm have been restored.

Approximate outages (as of 6:30 a.m.):

Operating company	Current Outages	Peak Outages	Restored	% Restored
Louisiana	15,010	91,490	76,480	84%
Mississippi	9,780	67,670	57,900	86%
Note: The figures above may include outages not related to the storm.

We’ve made steady progress restoring service to our customers. We know that if you are still without power, you want your power restored as quickly as possible.

Most of the remaining outages are in heavily damaged areas requiring more extensive repairs.

With temperatures continuing to drop below freezing overnight, there is a threat of refreezing on untreated surfaces, which could hamper traveling until roads thaw.

Entergy Louisiana impacts and updates

As of 6:30 a.m., crews have safely restored power to approximately 76,480 customers, representing about 84% of those impacted at the peak of the storm. While this marks meaningful progress, it doesn’t tell the whole story. As power is restored, new outages continue to occur, primarily due to vegetation and limbs falling onto power lines as freezing temperatures persist.

Since the start of the storm, our teams have restored power approximately 90,000 times across north Louisiana. For many customers, service has been restored more than once as crews respond to repeated damage. In real terms, restoration has often meant two steps forward and one step back.

• Several parishes have reached important milestones. As of this morning, Concordia, Franklin, LaSalle, Tensas, Bienville, Caldwell, Madison, West Carroll and Grant parishes are more than 90% restored, and Richland Parish is 89% restored.
• As of Feb. 1, at 6:00 a.m., restoration resources are approximately 4,620 in Louisiana, including company employees, contractors and mutual aid resources.
• As of Jan. 31, at 9:00 p.m., distribution damage assessments are complete, showing we have approximately 980 poles, 2,980 spans of wire and 210 transformers damaged.
• As of Jan. 31, at 11:30 a.m., transmission damage assessments show:
  • No substations out of service, with 14 returned to service
  • One line out of service, with 14 returned to service
  • Approximately 24 miles of lines out of service

More detailed Louisiana restoration timelines by parish can be found at entergy.com/stormcenter.

In the most heavily impacted and hard-to-access areas, crews continue to discover additional damage caused by fallen trees, adding to the already significant totals identified during initial assessments. These restorations are extremely labor- and time-intensive, often requiring specialized off-road equipment and the replacement of multiple poles and spans.

Entergy Mississippi impacts and updates

Entergy Mississippi’s storm team continues working to restore power as temperatures and hazardous conditions continue to affect communities across the company’s service territory. Outages are down to approximately 9,780 customers as of 6:30 a.m., from a peak of 67,670. Freezing temperatures and high winds could impact restoration efforts throughout the weekend.

As of Feb.1, at 6 a.m., restoration resources are approximately 2,670 in Mississippi, including company employees, contractors and mutual aid resources.

As crews complete restoration in one area, they move to support crews in other parts of our service territory. There are now almost 700 lineworkers working in hard-hit areas such as Grenada, Winona and Batesville.

• As of Jan. 31, at 9:00 p.m., distribution damage assessments are complete, showing we have approximately 1,390 poles, 5,590 spans of wire and 330 transformers damaged.
• As of Jan. 31, at 11:30 a.m., transmission damage assessments show:
  • Two substations out of service, with 31 returned to service
  • Three lines out of service, with 14 returned to service
  • Approximately 93 miles of lines out of service

Detailed Mississippi restoration timelines by city can be found on the View Outage map alert banner.

Customers in the Grenada and surrounding areas may extend beyond Sunday.

Our crews are working long hours restoring service to customers as safely and as quickly as possible.

Workforce mobilization ramped up quickly, starting with more than 4,000 workers on Jan. 23. By Jan. 24, that number grew to 9,400, including 4,800 mutual assistance and contract resources and peaked on Jan. 25 with more than 10,000 workers, including 4,900 mutual assistance and contract resources.

As restoration progressed and some areas were fully restored, the workforce was strategically reduced and reallocated to the hardest-hit regions, reflecting the transition from widespread response to targeted restoration efforts in Louisiana and Mississippi.

• As of Jan. 31, at 6 a.m., we have approximately 7,290 restoration workers in place or mobilizing to restore service for customers across Louisiana and Mississippi, including 5,410 mutual assistance and contract resources brought on specifically to assist in restoration.