When the winter storm rolled through Entergy Louisiana’s service territory, customers may have noticed bucket trucks in the air and crews working long past sunset. What they likely didn’t notice was the quiet layer of mentorship happening alongside the restoration - seasoned Entergy veterans walking job sites, coaching younger crews and making sure every decision in the field was well grounded in safety and experience.

Entergy Mississippi crews continue to make steady progress, restoring service to about 82,500 customers, which is more than 90% of the approximately 87,000 customers who lost service since the storm began affecting our service areas.

Entergy Mississippi is taking to the skies flying drones and helicopters up to 5,000 feet in the air—more than three times the height of the Empire State Building in New York City—to better help scan our region for damages, improving the speed in which we can restore power for our customers. These efforts are part of our team’s continued focus on restoring power after winter weather blanketed significant parts of our service territory with freezing rain and ice last weekend.