Tag Archive for: New Orleans

Helping customers through winter storm

We know how important electric service is to our customers, especially during the bitter cold brought by the recent winter storm. If you’re without power, we understand how difficult this is, and we’re working as safely and quickly as possible to restore service to everyone who can safely take power. If you do have power, please consider taking steps to reduce electric usage to save money during this period of extreme cold — every little bit helps.

Entergy January winter storm update – 1/29/2026, 7 a.m.

We’ve restored more than 55% of all Entergy customers across the system following the recent severe winter weather. Restoration efforts remain focused on the hardest-hit areas in Louisiana and Mississippi, with full service expected by this weekend.

Entergy January winter storm update – 1/28/2026, 5 p.m.

Restoration efforts are well underway following the recent severe winter weather, which continues to disrupt customers’ lives primarily in Louisiana and Mississippi. We have restored nearly 50% of all Entergy customers across the system, and work continues in the hardest-hit areas, which are expected to be restored this weekend.

Entergy January winter storm update – 1/28/2026, 7 a.m.

Lingering ice continues to stress vegetation and power infrastructure causing delayed damage as crews work in extremely hazardous conditions. So far, restoration crews across Louisiana and Mississippi have worked diligently to restore power to more than one-third of customers following the severe winter weather system that passed through this weekend.

Entergy January winter storm update – 1/27/2026, 4 p.m.

All Entergy Arkansas and Texas customers who could safely receive power were restored yesterday. Restoration for affected Louisiana and Mississippi customers is well underway. As we narrow our restoration efforts to the hardest hit areas, crews continue to face difficult conditions including extreme cold temperatures and icy roads.

Entergy January winter storm update – 1/27/2026, 7 a.m.

Restoration is well underway as Entergy crews continue making progress assessing damage and restoring power to customers left without electricity after severe winter weather — including snow, ice and freezing rain — passed through our service area over the weekend.

Entergy January winter storm update – 1/26/2026, 5 p.m.

Entergy crews are making progress assessing damage and restoring power to customers who were left without power after severe winter weather, including snow, ice and freezing rain, passed through our service area over the weekend.

Entergy January winter storm update – 1/26/2026, noon

Safety is our core value and always comes first. Then, restoring power is the top priority and first order of business. We assemble and organize the workforce needed to restore service safely and quickly to all customers.

Entergy January winter storm update – 1/26/2026, 7 a.m.

Where it is safe to do so, crews have begun restoring power to customers who lost service, but continued icy conditions may delay crews from safely getting to work. With temperatures dropping below freezing overnight, there is a threat of refreezing on untreated surfaces, which could hamper traveling until roads thaw. We continue to monitor the forecast and are prepared to respond as soon as we can safely do so.

Entergy January winter storm update – 1/25/2026, 4 p.m.

Where it is safe to do so, crews have begun restoring power to customers who lost service, but continued icy conditions may delay crews from safely getting to work. With temperatures dropping below freezing overnight, there is a threat of refreezing on untreated surfaces, which could hamper traveling until roads thaw. We continue to monitor the forecast and are prepared to respond as soon as we can safely do so.
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