Storm Center updates

Helping our customers through the winter storm and beyond

We know how important electric service is to our customers, especially during the bitter cold brought by the recent winter storm. If you’re without power, we understand how difficult this is, and we’re working as safely and quickly as possible to restore service to everyone who can safely take power. If you do have power, please consider taking steps to reduce electric usage to save money during this period of extreme cold — every little bit helps.

Entergy Louisiana January winter storm update – 1/29/2026, 11 a.m.

Significant progress continues as crews work through challenging and dangerous conditions. Outages are down to approximately 50,000 customers, from a peak of 91,500. With improving, above-freezing temperatures, crews expect to make notable progress throughout the day today.

Local information centers being opened to help customers

We know being without power is difficult, especially during extremely cold weather. To provide additional support while we work safely and quickly to restore service, we will open customer information centers in areas heavily impacted by the recent winter storm beginning Thursday, Jan. 29.

Entergy January winter storm update – 1/29/2026, 7 a.m.

We’ve restored more than 55% of all Entergy customers across the system following the recent severe winter weather. Restoration efforts remain focused on the hardest-hit areas in Louisiana and Mississippi, with full service expected by this weekend.

Entergy Mississippi January winter storm update – 1/28/2026, 8 p.m.

Entergy Mississippi is taking to the skies flying drones and helicopters up to 5,000 feet in the air—more than three times the height of the Empire State Building in New York City—to better help scan our region for damages, improving the speed in which we can restore power for our customers. These efforts are part of our team’s continued focus on restoring power after winter weather blanketed significant parts of our service territory with freezing rain and ice last weekend. 

Entergy January winter storm update – 1/28/2026, 5 p.m.

Restoration efforts are well underway following the recent severe winter weather, which continues to disrupt customers’ lives primarily in Louisiana and Mississippi. We have restored nearly 50% of all Entergy customers across the system, and work continues in the hardest-hit areas, which are expected to be restored this weekend.

Entergy Louisiana provides updated restoration estimates

As of 1:00 p.m., approximately 65,000 customers remain without power, down from a peak of 91,500 outages. The damage from this ice storm is comparable to a category 3 hurricane, but unlike a hurricane, where damage can largely be assessed once a storm passes, ice storm damage is often hidden.

Supporting customers during storm recovery

Restoration is well underway as Entergy Louisiana crews continue making progress assessing damage and restoring power to customers impacted by severe winter weather.

“Everything just moves slower”: Linemen battle frigid conditions to bring the lights back on

His bunk is frigid, just a tick below 20-degrees outside his trailer, and his feet are freezing. He wearily loads up his gear, including extra socks for when his first pair get too wet in the snow and ice, and saunters over to his team’s morning safety briefing.

Entergy Arkansas’ advance preparation helped minimize winter storm impacts

While Arkansas experienced widespread snow, sleet and freezing rain, Entergy Arkansas customers experienced fewer power outages than anticipated.
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